iPad as the beginning of the end of the "desktop" PC

If you know how to use an iPhone then you know how to use an iPad. I would not agree with some who say the iPad is *just* a "big iPhone".  In fact I see the iPad as the beginning of the end of a lot of things as we know them today. It will not immediately replace laptops, netbooks, magazines, Kindles, and televisions -- not immediately. Over time, however, it is easy to see how the world will change. When we introduced the ThinkPad in 1992 it seemed like a huge deal just to get everyone at IBM to agree with the name. No one, certainly not me as VP of marketing at the time, had any idea that more than 30 million ThinkPads would be sold. The iPad will surely sell multiple times that number but more important the iPad will change the model of personal computing -- not immediately and not for everyone, but for many millions of people the PC will begin to look like a dinosaur.
read the rest at patrickweb.com

John Patrick was VP of Internet Technology at IBM before retiring and was VP of marketing for the introduction of the ThinkPad in 1992. He sees the iPad as becoming “so pervasive in our lives that even though it is a very powerful computer, it will not be thought of as a computer."

Patrick suggests the iPad “is at the crossroads between technology and the arts.”

I've used a friends' iPad for a few hours. Even formerly staunch naysayers who browsed with it came to the same conclusion I did—this experience is the way to read a newspaper or magazine “online”. At the same time, it's sufficiently typable to make the netbook form factor obsolete.

My own reaction to handling the iPad startled me. While I'd speculated about it before, I didn't expect the experience to be so pointed. I'll explain later this week after interacting with it more, if I feel the same after the newness wears off.

Usability week ending April 4th

Friday, 2nd April, 6:09 PM
“How it looks” matters, both to the critics and to the market: http://j.mp/bZb6vR #design #aesthetics

Thursday, 1st April, 3:01 PM
Extraordinary insights for designers in every discipline -- "The Design of Design", by Frederick Brooks: http://j.mp/agZHoh #design #ia

Wednesday, 31st March, 11:13 AM
Do FAQS improve #usability or are they just a snake oil remedy for poor content?: http://j.mp/cfwD1v #ia

Tuesday, 30th March, 11:30 AM
How to use contrast effectively to differentiate your #design and make content accessible to every reader: http://j.mp/a9RE9r #ux #ui #tips

Monday, 29th March, 5:14 PM
iPad has "Support for display of multiple characters simultaneously" -- can you imagine? http://j.mp/a2wWVQ #Apple #iPad

Monday, 29th March, 2:30 PM
Connecting cultures, changing organizations--the user experience practitioner as proactive change agent: http://j.mp/98y8tl #ux #usability

Monday, 29th March, 1:54 PM
Effective landing pages: clear, credible, show problem + benefits, relatable, call-to-action, answer questions, easy: http://j.mp/aBiobd

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Usability week ending March 28th

Friday, 26th March, 1:04 PM
#Flash vs #HTML5 -- Until we realize the foolishness of faith in technology, we’ll see the same cycle repeated: http://j.mp/axUb0W #ux #ui

Thursday, 25th March, 5:09 PM
Guess what? Your users do that because you designed it that way: http://j.mp/axiOWX #ux #ia

Wednesday, 24th March, 4:28 PM
Memorable visual #illustrations of fundamental principles of #design: http://j.mp/9wfVyr

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Usability week ending March 21st

Saturday, 20th March, 5:54 PM
Red Line Karting at Infineon Raceway http://post.ly/UE8A

Friday, 19th March, 11:53 AM
#UX missing core ingredient? Understanding the “why” questions: “why” does a site exist, “why” will someone use it: http://j.mp/9g5D5P

Wednesday, 17th March, 2:35 PM
A 15 min chat about a customer’s usage is enough. If they can’t tell you what's inconvenient, there isn’t a problem: http://j.mp/bB63zh #ux

Tuesday, 16th March, 11:53 AM
In movie UIs, the future #UI is gestural, eye tracking, voice activated, 3D, transparent, and adaptive: http://j.mp/9WHnWI #gui

Monday, 15th March, 4:28 PM
#Usability #testing is one of the least glamorous but most important parts of user experience research--DOs and DON'Ts: http://j.mp/bHlbYX

Monday, 15th March, 2:54 PM
Over 1 billion people use these tools to get things done the simple way: http://j.mp/bIQ02M #usability

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My head is in the cloud

Now, after a few years of this, I realize that when I look up from the screen I know almost nothing. And maybe that would be fine if the absent phone numbers and upcoming dates were freeing space for deeper and more introspective thought. But I sense that my addiction to the realtime stream is only making room for more consumption...

Because of Facebook app privacy rules, I choose not to publish my birthday on Facebook. This year, even close colleagues were startled to hear it had passed unnoticed. The reason was universally the same: "But my calendar didn't tell me!"

Dave Pell's article resonated with me as yet another illustration of the digital altering the organic in ways we may not notice until they're missed.

Usability week ending March 14th

Friday, 12th March, 8:25 AM
Persuading a client to approve a #design--always be selling, design has consequences, avoid politics, know the client: http://j.mp/cDHBdr

Thursday, 11th March, 5:44 PM
Guiding principles for experience designers--address problem, cause no pain, simplify, acknowledge users, have empathy: http://j.mp/aY7iEt

Wednesday, 10th March, 12:28 PM
The person, their brain, the mouse, and the monitor are so tightly intertwined that they’re just one thing: http://j.mp/dqXIz0 #usability

Wednesday, 10th March, 12:26 PM
NCAA Vault--a video index to every moment in "Sweet 16" history for last 10 years--shows archived video's value: http://j.mp/90TorV #vod

Wednesday, 10th March, 8:29 AM
I bought the Mac Heist bundle. 7 Top Mac apps worth $260+ for only $19.95 and got 3 great bonus apps free! http://bit.ly/heist-it

Tuesday, 9th March, 4:06 PM
Ling’s Cars--subtle brilliance a lesson for #design elitists. Authenticity, personal attention, #usability, trust: http://j.mp/dqmk4P #ux

Monday, 8th March, 10:53 AM
Technological progress in one area can lead to surprising regressions. How we learned and lost the cure for scurvy: http://j.mp/bYVxoi

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Usability week ending March 7th

Thursday, 4th March, 3:45 PM
The Minimum Feature Set's purpose is getting the first version and vision of your product to early-vangelists fast: http://j.mp/d8gRcX

Wednesday, 3rd March, 9:20 PM
Above-the-fold thinking neglects what happens at the end of an #html page. You need footers that don't stink: http://j.mp/aqfQgb #ia #ux #ui

Tuesday, 2nd March, 10:23 AM
How Lady Gaga builds brand loyalty--Give fans a name, make them bigger, share symbols, treat as rock stars, socialize: http://j.mp/90AEzl

Monday, 1st March, 12:39 PM
Sometimes all that stuff your product does NOT do is exactly why people want it: http://j.mp/bD6OlF #ux #ia #usability #Google #Buzz

Monday, 1st March, 9:19 AM
5 user experience trends for 2010--service as software, #UX analytics, content strategy, mobile web, experience economy: http://j.mp/d16QtB

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Usability week ending February 28th

Friday, 26th February, 4:22 PM
The laws of prägnanz (pithiness) say we order our experience in a way that's regular, orderly, symmetric, and simple: http://j.mp/bPcwrW #ux

Friday, 26th February, 2:49 PM
If elements of an interface are ambiguous, behaviour should be what will least astonish the user: http://j.mp/bKjqei #ux #usability #pola

Thursday, 25th February, 3:40 PM
Bringing user centered #design to the #agile environment: http://j.mp/bl4oln #ucd #ux #development #scrum

Thursday, 25th February, 11:07 AM
Is this obvious? Let’s make 2010 the year of common sense user experience: http://j.mp/b5xTBV #usability #ux #ui #design #webdesign

Wednesday, 24th February, 11:40 AM
"The All New Yahoo! eFail Client" -- when web mail stops being usable, users get irate: http://j.mp/ct44EC #ux #usability @yahoo #gmail

Tuesday, 23rd February, 1:07 PM
#Simplicity is easy to describe but difficult to achieve, especially when there are other people in your life: http://j.mp/bSR58X #declutter

Monday, 22nd February, 5:20 PM
Transform your software #design process into an objective, deliberate activity that furthers commerce: http://j.mp/9VSIMb #ia #ux

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Usability week ending February 21st

Friday, 19th February, 12:59 PM
Style guides are a great way to ensure user experience consistency. Here's how to make one: http://j.mp/9PFwca #ux #ui #ia #design

Friday, 19th February, 10:54 AM
For non-hierarchical sites, breadcrumbs are useful only to show a page’s relation to more general concepts: http://j.mp/a8i2Xg #ia #ui #ux

Friday, 19th February, 9:40 AM
#Apple has no pretense at “openness” but, unlike #Google, it thinks deeper when designing its products: http://j.mp/9f8smo #ux $GOOG $AAPL

Thursday, 18th February, 8:22 PM
Goal oriented "Activity-Centered Design" results in better technology than user study driven "Human-Centered Design": http://j.mp/aVuyiL #ux

Wednesday, 17th February, 12:37 PM
Warning: force feeding users can result in vomiting: http://j.mp/9JzHom #ux #userexperience #marketing #Google #Buzz $GOOG

Tuesday, 16th February, 12:45 PM
The $5 Guerrilla User Test--drunk people are a pretty accurate mimic of distracted, indifferent people: http://j.mp/9WOWem #usability #ux

Monday, 15th February, 11:20 AM
Google, these are your users http://post.ly/Nzdk

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Google admits Buzz social network user testing flaws

The BBC understands that Buzz was only tested internally and bypassed more extensive trials with external testers - used for many other Google services.

Google said that it was now working "extremely hard" to fix the problems.

"We've been testing Buzz internally at Google for a while," Todd Jackson, Buzz product manager, told the BBC. "Of course, getting feedback from 20,000 Googlers isn't quite the same as letting Gmail users play with Buzz in the wild."

In yesterday's post, I speculated Google Buzz was only tested by its own engineers. Today, Google admitted to the BBC that was true.

Jackson told BBC News that the decision to create these automatic lists was borne out of the idea that Google "wanted to provide a great user experience straight out of the box".

Well, not quite. Google focused on providing a great Google employee experience straight out of the box. The article reports even when Google does "user testing", it uses "a network of friends and family of Google employees". That sounds like a privileged class, not everyday users.

Google needs to refocus its core products for the real users making up its market share, before insular thinking damages Search audience driven revenue.