"People not yet using Google+" defaults to all your Gmail Contacts. This is a two-fold problem:
1) Gmail defaults to adding contacts for anyone you interact with. I had 1500 spurious contacts (newsletters, web service email endpoints, e-commerce sites, etc) to weed through. I couldn't easily find my actual friends.
2) There's no way to say "Don't recommend these contacts to me any more", meaning, if I tried to "Find friends" to import a small list, they'd just be mingled into those 1500 useless addresses.
3) There's no link to your Google Contacts to manage who is showing here.
1a) Provide a way to dismiss or not show people.
- or -
1b) Consider supporting a "Show in Google Plus" group in Google Contacts.
2) If doing a "Find friends", have the imported group shown w/o the previous noise. (e.g., add a "People last imported (77)" tab, or a Sort By: Last Updated)
3) Under "more" menu, or somewhere more prominent such as after the "still share with them via email" phrase, add a Contacts link so I can get to and manage my contacts.
I'm fascinated by the usability decisions of the web giants. With their volumes of users, effects of even the tiniest change can become the stuff of usability buzz. But sometimes their messaging has me scratching my head, wondering if the total lack of useful information must be deliberate. Perhaps it is purposely devoid of helpfulness as a way to brush users off without making them irate: "Oh, I got Error Code 15? Well, what are you gonna do..."Today Gmail ran into an issue while I was checking mail, and offered me a closer look at the problem:
I'm technical. I like detailed info. What the heck, let's try that Show Detailed Technical Info link...
Gee, thanks, Google. Thoughtful of you to let me hide Numeric Code: 7 again, too.
Maybe Google should take some cues from the Yahoo experience. Here's an "unexpected, temporary problem" that I "stumbled upon" while using Yahoo Mail this morning:
The problem did persist, so I contacted support about Error Code 15, but then Yahoo wasn't sure if they really wanted to hear about it:
I decided on not letting them know. A couple hours later, I tried again, and found myself much further along:
Well, I've gotten from Error Code 15 to Temporary error: 14. But at least it's only temporary.
On day one, your profile, your contacts and groups, and your photos, are yours to take. This is a good start.
Read more about the privacy issue, and fixing online sharing, in the 28 June 2011 issue of New York Times.