Usability week ending July 11th

Thursday, 8th July, 9:32 AM
Getting rid of #hover makes the web better; no substitute for concise content, clear interaction, simple design: #ux #ui

Wednesday, 7th July, 10:32 PM
How to make a customer experience map--the graphical representation of the service journey of a customer: #ux #ia

Tuesday, 6th July, 11:55 AM
"Good UI design encourages playful exploration in the app--people feel a sense of wonder and excitement": #microsoft #ux