Friday, 10th July, 5:13 PM
Deceptive design as a *good* thing—using visual illusions to emphasize key features: http://j.mp/dL3ZT
Thursday, 9th July, 4:05 PM
Use microcopy snippets of help or reassurance to alleviate concerns of would-be customers: http://j.mp/yrzc5
Wednesday, 8th July, 3:23 PM
When modeling users to decide how to design for behavior, think pinballs, shortcuts, and thoughtfulness: http://j.mp/bVk6g
Tuesday, 7th July, 1:12 PM
How can you modify a design or redesign a system to influence or change user behavior? The “Design with Intent” Toolkit: http://j.mp/MW2Ve
Monday, 6th July, 9:22 AM
Build customer advocacy through both value and loyalty, by helping customers kick ass: http://j.mp/16tGbi
Sunday, 5th July, 10:22 PM
It's curious that humans prefer cockiness to expertise, but it holds true in web marketing too: http://j.mp/bF6qq