Hell freezes over: Forrester urges IT to support the Mac

Forrester Research, die-hard supporters of Windows in the enterprise, finally concedes that Macs help employees be more productive, saying: “Mac users are your HEROes and you should enable them not hinder them.”

“HERO,” it turns out, is a Forrester acronym for Highly Empowered and Resourceful Operatives — “the 17% of information workers who use new technologies and find innovative ways to be more productive and serve customers more effectively.”

The report goes on to offer six steps IT departments can take to "ease Macs into their enterprises" and three case studies of companies that have done so successfully.

"Stand in the way," Forrester concludes, "and you will eventually get run over."

via tech.fortune.cnn.com